Legal · Yuga Design Studio
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At Yuga Design Studio, every engagement is built on transparency, trust, and clear expectations. This Payments & Refunds Policy outlines our standard payment structure, accepted methods, revision policy, and conditions under which refunds may be considered.
By commissioning a project with us — whether through a signed proposal, verbal agreement, or deposit payment — you agree to the terms set out in this document.
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To ensure smooth project delivery and aligned commitment, we structure payments across clearly defined project milestones:
🔒 Final deliverables, source files, and intellectual property are withheld until full payment is received. This is a firm policy with no exceptions.
For larger projects or retainer engagements, a custom milestone schedule will be agreed upon and documented in your project proposal before work begins.
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We currently accept payments via the following methods:
All prices are quoted in Indian Rupees (INR) by default. International clients may be invoiced in USD or GBP at current exchange rates. Any bank transfer fees, currency conversion charges, or transaction costs are the responsibility of the client.
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Our standard project packages include a defined number of revision rounds as specified in your project proposal. Our general revision guidelines are as follows:
Additional revision rounds beyond the included scope are billed at our standard hourly rate of ₹2,500 / hour. We will always notify you before proceeding with billable revisions and require written approval.
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If you choose to cancel a project after work has commenced, the following policy applies:
All cancellation requests must be submitted in writing to hello@yugadesignstudio.com. Verbal cancellations are not accepted.
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In the rare event that Yuga Design Studio is unable to complete a project due to unforeseen circumstances on our end, we will:
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Refunds are considered under the following limited circumstances only:
Refunds are not issued on the basis of creative dissatisfaction once agreed design directions have been pursued. It is the client's responsibility to provide accurate, timely feedback during the revision process.
All refund requests must be raised within 30 days of the trigger event and submitted to hello@yugadesignstudio.com.
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Ownership of all final deliverables transfers to the client only upon receipt of full payment. Until then, all creative work remains the intellectual property of Yuga Design Studio.
Preliminary concepts, rejected designs, and working files remain the property of Yuga Design Studio at all times and are not included in standard deliverables unless explicitly agreed upon.
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In the event of a payment dispute, we encourage open communication first. Please reach out to us at hello@yugadesignstudio.com before initiating any chargebacks or third-party dispute processes.
Unauthorised chargebacks may result in immediate suspension of all project deliverables and may be subject to recovery procedures including legal action. This policy is governed by the laws of India.
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For any payment-related queries, invoice requests, or concerns about this policy, please get in touch: